Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.
Product Description Quantum StorageCare Gold Support Plan Zone 2 - extended service agreement - 1 year - on-site
Type Extended service agreement
Service Included Parts and labor
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week