NetIQ unified communications and voice over IP

Assess, diagnose, and manage for better quality of service

NetIQ unified communications (UC) and voice over IP (VoIP) management solutions provide pre-deployment assessments, UC component monitoring, automated problem diagnostics, and improvement analysis. This delivers a complete lifecycle management solution for enterprises and MSPs across Cisco, Avaya, and Microsoft environments.

AppManager for VoIP Management

NetIQ AppManager provides out-of-the-box VoIP management modules that enable you to rapidly establish monitoring of the performance of leading VoIP technologies and applications.

Operations Center

NetIQ Operations Center integrates multiple data sources into information and service delivery models, providing you with a holistic view of your entire IT environment.

Vivinet Assessor

Vivinet Assessor helps you quickly determine how well VoIP will work on your network prior to deployment. Before you invest in pilot deployments, use Vivinet Assessor to predict the overall call quality you can expect from the network.

Vivinet Diagnostics

Vivinet Diagnostics reduces the time needed to resolve voice quality issues and lessens the skills required for VoIP troubleshooting, both before and after deployment of VoIP. Though simple to use, the product provides the data needed to troubleshoot complex VoIP problems in Avaya, Cisco, and Nortel environments.