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HPE Proactive Care Next Business Day Service - extended service agreement - 3 years - on-site

HPE Proactive Care Next Business Day Service - extended service agreement - 3 years - on-site

  • Price: 
    $461.99
  • Availability: 
  • Mfr #:  U5RF7E
  • UNSPSC #:  81111812
  • Item #:  002235457
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  • cnet cat code #:  10070105
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Compatibility Information
Designed For HPE 365 (WW), 365 Cloud-Managed Access Point (JP), 365 Cloud-Managed Access Point (US)
Details
Service & Support Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years New releases update - 3 years Product info support - web knowledge base access - 3 years
Service & Support Details Extended service agreement - parts and labor - 3 years - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 3 years New releases update - 3 years Product info support - web knowledge base access - 3 years
General
Type Extended service agreement
Service Included Parts and labor
Location On-site
Full Contract Period 3 years
Response Time Next business day
Service Availability 9 hours a day / 5 days a week