KODAK Service & Support is one of the largest, most experienced service organizations in the industry. With people and parts located across the world, Kodak is equipped to handle your service and support needs for your Kodak scanners. One can purchase an Extended Warranty Care Kit that would enhance the entire 12-month warranty to AUR (Advanced Unit Replacement) service coverage; thus uplifting the last 9-months of mail-in coverage to AUR.