Partner warranty for customers who are not so concerned with the speed of response but would still like the security of knowing they can get a replacement phone should they have hardware issues, the Partner warranty service provides just that. By enhancing the hardware warranty to a ten-day return to factory parts repair/replacement response and extending the hardware warranty service for a further two years to give a warranty period of three years from point of sale, partners can offer customers the reassurance that their voice solution is covered.