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HPE Foundation Care 24x7 Service - extended service agreement - 4 years - on-site
HPE Foundation Care 24x7 Service - extended service agreement - 4 years - on-site
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Compatibility Information
| Designed For | P/N: JW204A, JW205A, JW206A, JW207A |
Details
| Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 4 years ¦ Product info support - web knowledge base access - 4 years ¦ New releases update - 4 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 4 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Pricing Type | Academic, volume, Tier 2, for retail customers |