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Avocent Hardware Maintenance Gold - extended service agreement - 2 years - shipment
Avocent Hardware Maintenance Gold - extended service agreement - 2 years - shipment
- Price:
$634.99
- Availability:
- Mfr #: 2YGLD-ACS32PT
- UNSPSC #: 81111812
- Item #: 006437854
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Compatibility Information
| Designed For | Cyclades ACS Console Server ACS32, ACS32 NEBS |
Details
| Service & Support | Extended service agreement - advance parts replacement - 2 years - shipment - response time: next business day - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 2 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 2 years - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - severity level 3/4 |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Return Shipment | At customer expense |
| Full Contract Period | 2 years |
| Response Time | Next business day |
| Service Availability | 24 hours a day / 7 days a week |