FortiCare 360 Advanced Services Technical Support, powered by FortiSIEM, enables organizations of all sizes to take a more proactive approach in the rapid detection and remediation of real and potential performance issues, associated with their FortiGate and FortiWiFi devices. This includes all the comprehensive benefits, associated with FortiCare 24x7 and greatly expands on those services with the addition of personalized monthly environmental and performance audit reports, along with excellent practice recommendations from specialized FortiCare 360 engineers to insure optimal performance of these critical devices in supporting the protection of your network. Automated notification of P1 and 2 events along with the priority support treatment is also included, with service level agreements (SLAs) for rapid response times and all other service and support needs.
- Product Description Fortinet FortiCare 360 Support Service - extended service agreement (renewal) - 3 years - shipment
- Type Extended service agreement (renewal)
- Service Included Advance parts replacement
- Location Shipment
- Full Contract Period 3 years
- Response Time Next business day
- Designed For P/N: FWF-51E, FWF-51E-EU, FWF-51E-NFR