Service & Support
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Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday ¦ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday
General
Service Included
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Parts and labor
Type
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Extended service agreement
Location
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On-site
Full Contract Period
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3 years
Response Time
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Next business day
Pricing Type
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Enterprise
Service Availability
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10 hours a day / 5 days a week