Fortinet's FortiCare 8 x 5 Enhanced Support offering includes access to real-time ticket system, an interactive chat feature, and online technical documentation. Together, these options allow customers to have fast and easy access to the technical answers they need. Additionally, 8 x 5 Enhanced Support includes return and replace hardware support. Enhanced support additionally provides firmware updates for FortiOS.
- Product Description Fortinet FortiCare 8x5 Enhanced Support - extended service agreement (renewal) - 5 years - shipment
- Type Extended service agreement (renewal)
- Service Included Replacement
- Location Shipment
- Full Contract Period 5 years
- Response Time 3 days
- Designed For P/N: FRC-100D