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Quantum StorageCare Gold Support Plan Zone 3 - extended service agreement (uplift / renewal) - 1 year - on-site

Quantum StorageCare Gold Support Plan Zone 3 - extended service agreement (uplift / renewal) - 1 year - on-site

  • Price: 
    $851.99
  • Availability: 
  • Mfr #:  SSC33-RLSE-CG13
  • UNSPSC #:  81111812
  • Item #:  004407537
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  • cnet cat code #:  10070105
Need Help? Contact your Zones Account Manager or call 800.408.9663
Compatibility Information
Designed For P/N: LSC33-CSE1-L6JA, LSC33-CSE1-L6NA, LSC33-CSE1-L7JA, LSC33-CSE1-L7NA, LSC33-CSE2-L6JA, LSC33-CSE2-L6NA, LSC33-CSE2-L7JA, LSC33-CSE2-L7NA
Details
Service & Support Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday New releases update - 1 year Technical support - remote monitoring - 1 year Extended service agreement - loaner - 1 year Technical support - training - 1 year Installation - 1 year - on-site - availability: 24 hours a day / Monday-Friday - Customer Replaceable Units Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - for critical problems Extended service agreement - parts and labor - 1 year - on-site - response time: 8 hours - availability: 24 hours a day / Monday-Sunday - for major problems Extended service agreement - parts and labor - 1 year - on-site - response time: 12 hours - availability: 24 hours a day / Monday-Sunday - for minor problems Technical support - phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - for critical problems Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity common
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours (target time)
Service Availability 24 hours a day / 7 days a week
Pricing Type Must be purchased within 60 days of the product purchase
Covered Configurations 25-Slot Upgrade