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HPE Foundation Care 24x7 Service with Comprehensive Defective Material
HPE Foundation Care 24x7 Service with Comprehensive Defective Material
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Compatibility Information
| Designed For | P/N: JY986A |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year ¦ Comprehensive defective material retention - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |