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Brocade Essential Direct Support Next-Business-Day Parts - extended se
Brocade Essential Direct Support Next-Business-Day Parts - extended se
- Price:
$1,583.99
- Availability:
- Mfr #: ICX7150-48ZP-SVL-NDP-5
- UNSPSC #: 43210000
- Item #: 004782849
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | Ruckus ICX 7150-48ZP |
Details
| Service & Support | Extended service agreement - parts - 5 years - shipment - response time: next business day (for requests before 2:00 p.m.) - availability: 9 hours a day / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web support - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - web support - 5 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Technical support - web support - 5 years - response time: 1 day - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web knowledge base access - 5 years ¦ New releases update - 5 years |
General
| Service Included | Parts |
| Type | Extended service agreement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day (for requests before 2:00 p.m.) |
| Service Availability | 9 hours a day / 5 days a week |