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Citrix Appliance Maintenance Bronze - technical support - for Citrix N
Citrix Appliance Maintenance Bronze - technical support - for Citrix N
- Price:
$29.99
- Availability:
- Mfr #: 4009555-E4
- UNSPSC #: 81111812
- Item #: 005579835
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 3004913-E4 |
Details
| Service & Support | Phone consulting - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 2 hours - availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 4 hours - availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 month - availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 10 business days - availability: business hours / Monday-Friday |
General
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | Citrix Netscaler MPX 7500 Platinum Edition with clustering |
| License Type | Upgrade license |
| License Pricing | Volume / level 4 |
| Licensing Program | Citrix Enterprise Licensing Program (ELA) |