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Citrix Appliance Maintenance Gold - technical support - for Citrix Net

Citrix Appliance Maintenance Gold - technical support - for Citrix Net

  • Price: 
    $85.99
  • Availability: 
  • Mfr #:  4032107-E5
  • UNSPSC #:  81111812
  • Item #:  005590628
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  • cnet cat code #:  10070104
Need Help? Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For P/N: 3012287-E5
Details
Service & Support Phone consulting - 1 month - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 24 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 1 business day availability: 24 hours a day / Monday-Sunday
General
Type Technical support
Service Included Phone consulting
Full Contract Period 1 month
Service Availability 24 hours a day / 7 days a week
Software
Software Title Citrix NetScaler SDX 8015 with clustering
Installation Type Locally installed
License Pricing Volume / level 5
Licensing Program Citrix Enterprise Licensing Program (ELA)
Upgrade from Citrix NetScaler MPX 8015 Platinum Edition with clustering