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Citrix Customer Success Services Select - technical support - for Citr
Citrix Customer Success Services Select - technical support - for Citr
- Price:
$15,140.99
- Availability:
- Mfr #: 4047874-E2
- UNSPSC #: 43233204
- Item #: 005592632
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 3016177-E2 |
Details
| Service & Support | Phone consulting - 2 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 2 years - response time: 8 business hours - availability: business hours - severity level 2 ¦ E-mail consulting - 2 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ E-mail consulting - 2 years - response time: 8 business hours - availability: business hours - severity level 2 ¦ Web support - 2 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 2 years - response time: 8 business hours - availability: business hours - severity level 2 ¦ New releases update - 2 years |
General
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | Citrix NetScaler VPX-T 5G Advanced Edition |
| Installation Type | Locally installed |
| License Pricing | Volume / level 2 |
| Licensing Program | Citrix Enterprise Licensing Program (ELA) |