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Citrix Appliance Maintenance Gold - technical support - for Citrix Clu
Citrix Appliance Maintenance Gold - technical support - for Citrix Clu
- Price:
$76.99
- Availability:
- Mfr #: 4032101-E6
- UNSPSC #: 81111812
- Item #: 005593164
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: 3012281-E6 |
Details
| Service & Support | Phone consulting - 1 month - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 month - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Phone consulting - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Phone consulting - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web support - 1 month - response time: 1 hour availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Web support - 1 month - response time: 2 hours availability: 24 hours a day / Monday-Sunday - severity level 2 ¦ Web support - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 3 ¦ Web support - 1 month - response time: 4 hours availability: 24 hours a day / Monday-Sunday - severity level 4 ¦ Web knowledge base access - 1 month availability: 24 hours a day / Monday-Sunday ¦ New releases update - 1 month ¦ Replacement - 1 month - response time: 1 business day availability: 24 hours a day / Monday-Sunday |
General
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 month |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | Citrix Clustering for NetScaler SDX 8015 |
| License Type | Upgrade license |
| License Pricing | Volume / level 6 |
| Licensing Program | Citrix Enterprise Licensing Program (ELA) |