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VMware Support and Subscription Production - technical support - for vRealize Operations Standard - 1 year
VMware Support and Subscription Production - technical support - for vRealize Operations Standard - 1 year
- Price:
$1,057.99
- Availability:
- Mfr #: VR7-OSTV25-P-SSS-C
- UNSPSC #: 44102907
- Item #: 006285923
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Need Help?
Contact Zones Online support at 800.408.9663
Details
| Service & Support | Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 contacts ¦ New releases update - 1 year ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ Remote monitoring - 1 year ¦ Technical support - 1 year - on-site - severity critical |
General
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | vRealize Operations Standard |
| Installation Type | Locally installed |
| Version | 7 |
| License Qty | 25 VMs |
