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Production Support Coverage
Production Support Coverage
- Price:
$1,630.99
- Availability:
- Mfr #: VCS7-STD-P-SSS-C
- UNSPSC #: 43233205
- Item #: 008183568
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: PAN-PA-450 |
Details
| Service & Support | Emergency phone consulting - 1 year / 6 contacts - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Phone consulting - 1 year / 6 contacts - response time: 4 business hours - availability: 12 hours a day / Monday-Friday - severity level 2 ¦ Phone consulting - 1 year / 6 contacts - response time: 8 business hours - availability: 12 hours a day / Monday-Friday - severity level 3 ¦ Phone consulting - 1 year / 6 contacts - response time: 12 business hours - availability: 12 hours a day / Monday-Friday - severity level 4 ¦ E-mail consulting - 1 year / 6 contacts ¦ Web knowledge base access - 1 year ¦ Web support - 1 year ¦ New releases update - 1 year ¦ Remote monitoring - 1 year ¦ Technical support - 1 year - on-site - severity critical |
General
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | VMware vCenter Server Standard for vSphere |
| Installation Type | Locally installed |
| Version | 7 |
| License Qty | 1 instance |
Licensing
| License Qty | 1 license |