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HPE Proactive Care Call-To-Repair Service - extended service agreement - 3 years - on-site
HPE Proactive Care Call-To-Repair Service - extended service agreement - 3 years - on-site
- Price:
$7,341.99
- Availability:
- Mfr #: H8QQ9E
- UNSPSC #: 81111812
- Item #: 009069460
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | HPE ProLiant DL380 Gen10, DL380 Gen10 Base, DL380 Gen10 Entry, DL380 Gen10 Entry SMB, DL380 Gen10 for Cohesity DataPlatform, DL380 Gen10 High Performance, DL380 Gen10 Network Choice, DL380 Gen10 Performance, DL380 Gen10 SMB, DL380 Gen10 Solution |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday ¦ Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |