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HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site

HPE Pointnext Tech Care Essential Service with Defective Media Retention Post Warranty - extended service agreement - 1 year - on-site

  • Price: 
    $1,019.99
  • Availability: 
  • Mfr #:  H41B9PE
  • UNSPSC #:  81111811
  • Item #:  009244664
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  • cnet cat code #:  100701
Need Help? Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For P/N: 754523-B21, 754523-B21#0D1, 754523-B21#ABA, 754523-B21#B19, 754523R-B21, 754524-B21, 754524-B21#0D1, 754524-B21#ABA, 754524-B21#B19, 754524R-B21, 754525-B21, 754525-B21#0D1, 754525-B21#ABA, 754525-B21#B19, 754525R-B21, 754525R-B21#B19, 775506-B21, 775506-B21#0D1, 775506-B21#ABA, 775506-B21#B19, 775506R-B21, 775506R-B21#0D1, 775506R-B21#B19, 778452-291, 778452-AA1, 778452-B21, 778452R-AA1, 778452R-B21, 778453-291, 778453-AA1, 778453-B21, 778453R-AA1, 778453R-B21, 778454-291, 778454-AA1, 778454-B21, 778454R-AA1, 778454R-B21, 778455-B21, 778455R-291, 778455R-AA1, 778455R-B21, 778456-B21, 778456R-B21, 778457-B21, 778457R-B21, 784099-S01, 784100-S01, 784101-S01, 784102-S01, 784103-S05, 784104-425, 784105-425, 784106-425, 784107-425, 784108-425, 784115R-375, 784988-S05, 784989-S05, 833970-B21, 833970R-B21, 833971-B21, 833971R-B21, 833972-B21, 833972R-B21, 833973-B21, 833973R-B21, 833974-B21, 833974R-B21, 833976-S01, 833978-S01, 833981-S05, 833982-S05, 833986-425, 833988-425, 833990-375, 833991-375, 848832-375, 860104-425, 860134-S01, 869354-B21, 869354R-B21, K8J95A, K8J96A, K8J97A, L9N12A, L9N24A, L9Q26A, M2G18A, M2G19A, M6V63A, P9J01A, P9J02A, P9J04A, P9J12A, Q0K21A
Details
Service & Support Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - response time: 8 h (distance from customer site - 200 miles) - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web support - 1 year ¦ Defective media retention - 1 year
General
Service Included Parts and labor
Location On-site
Full Contract Period 1 year
Response Time 4 hours
Service Availability 24 hours a day / 7 days a week