« Back
HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 4 years - on-site
HPE Pointnext Tech Care Basic Service with Defective Media Retention - extended service agreement - 4 years - on-site
- Price:
$4,001.99
- Availability:
- Mfr #: H28R0E
- UNSPSC #: 81111811
- Item #: 009247635
- Add to Shopping List
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
Designed For | P/N: R0Q79A, R0Q79AR, R0Q80A, R0Q80AR, R0Q81A, R0Q81AR, R0Q82A, R0Q82AR, R0Q83A, R0Q83AR, R0Q84A, R0Q84AR, R7J70A, R7J70AR, R7J71A, R7J71AR |
Details
Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 4 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 4 years ¦ Technical support - remote diagnosis - 4 years ¦ Technical support - visual remote guidance - 4 years ¦ New releases update - 4 years ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 4 years ¦ Extended service agreement - parts and labor - 4 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 4 years |
General
Service Included | Parts and labor |
Type | Extended service agreement |
Location | On-site |
Full Contract Period | 4 years |
Response Time | Next business day |
Service Availability | 9 hours a day / 5 days a week |