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HPE Tech Care Essential Service with Defective Media Retention - extended service agreement - 3 years - on-site
HPE Tech Care Essential Service with Defective Media Retention - extended service agreement - 3 years - on-site
- Price:
$6,117.99
- Availability:
- Mfr #: H24Y5E
- UNSPSC #: 81111811
- Item #: 009245056
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: Q1J02A, Q1J02AR, Q1J02B, Q1J02BR, Q1J03A, Q1J03AR, Q1J03B, Q1J03BR, Q1J30A, Q1J30AR, Q1J30B, Q1J30BR, Q1J31A, Q1J31AR, Q1J31B, Q1J31BR, Q2R47A, Q2R48A, R4Y03A, R4Y03AR |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday ¦ Technical support - remote diagnosis - 3 years ¦ New releases update - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ Defective media retention - 3 years |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |