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HPE 1Y PW TC CRIT WCDMR BL680C G5 SVC
HPE 1Y PW TC CRIT WCDMR BL680C G5 SVC
- Price:
$2,844.99
- Availability:
- Mfr #: H32Y8PE
- UNSPSC #: 81111811
- Item #: 009246229
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Compatibility Information
| Designed For | P/N: 443527-B21, 443527-B21#0D1, 443527R-B21, 443527R-B21#0D1, 443528-B21, 443528R-B21, 443529-201, 443529-B21, 443529R-B21, 443530-201, 443530-B21, 443530R-B21, 449316-201, 449316-B21, 449316R-B21, 492334-201, 492334-B21, 492334R-B21, 492335-B21, 492335R-B21, 492336-201, 492336-B21, 492336R-B21, 492337-B21, 492337R-B21, 492338-B21, 492338R-B21, 517409-B21, 517409R-B21 |
Details
| Service & Support | Extended service agreement - parts and labor - 1 year - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 1 year - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 1 year ¦ Technical support - remote diagnosis - 1 year ¦ Technical support - visual remote guidance - 1 year ¦ New releases update - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 1 year - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 1 year ¦ Technical support - outage management - 1 year ¦ Comprehensive defective material retention - 1 year |
General
| Service Included | Parts and labor |
| Type | Extended service agreement |
| Location | On-site |
| Full Contract Period | 1 year |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |