The Electronic HPE Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HPE Care Pack Services over the Internet. Administered through the HPE Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
Value-priced Pick-Up and Return Service provides high-quality door-to-door hardware service. It includes telephone support; pick-up of your failed HPE branded hardware unit; repair or replacement at a HPE-designated repair center; and return of the operational unit to you.
Choose Pick-Up and Return Service when you need to quickly access remote problem diagnosis and technical support; improve uptime and productivity with prompt repair services; obtain consistent, expert hardware support backed by HPE.
- Product Description Electronic HP Care Pack Pick-Up and Return Service - extended service agreement - 1 year - pick-up and return
- Type Extended service agreement
- Service Included Parts and labor
- Location Pick-up and return
- Return Shipment At manufacturer expense
- Full Contract Period 1 year
- Service Availability 9 hours a day / 5 days a week
- Designed For Victus by HP Laptop 15, 16; HP 14, 15, 17; Chromebook x360; ENVY x360 Laptop; Laptop 14, 15, 17; Pavilion Aero Laptop 13; Pavilion Gaming Laptop 15, 16, 17; Pavilion Laptop 13, 14, 15, 17; Pavilion Plus Laptop 14; Pavilion x360 Laptop; Spectre x360 Laptop; Stream Laptop 11, 14; x2
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