Webex Connect is a cloud CPaaS (Communications Platform as a Service) platform that enables organizations to automate and orchestrate communication with their customers via digital channel (WhatsApp). Webex CPaaS, primarily built from the existing Webex Connect platform, is tailored exclusively to the needs of the enterprise. Through a central cloud communications platform, Webex Connect provides everything required to rapidly build application that connect communication channels with backend systems to deliver great customer experiences.