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Cisco Smart Care Service Core - extended service agreement - 1 year
Cisco Smart Care Service Core - extended service agreement - 1 year
- Price:
$787.99
- Availability:
- Mfr #: CON-SCP-2960S4FS
- UNSPSC #: 81111811
- Item #: 009812148
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Compatibility Information
| Designed For | P/N: AIR-AP1242G-EK9-WS, WS-C2960S-48FPS-L, WS-C2960S48FPSL-WS |
Details
| Service & Support | Extended service agreement - advance parts replacement - 1 year - response time: 4 hours - availability: 24 hours a day / Monday-Sunday ¦ Technical support - phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 hours - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - remote monitoring - 1 year ¦ Technical support - preventive maintenance - 1 year ¦ Product info support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Service Included | Advance parts replacement |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |