Conquer data center complexity with unwavering support for hardware and software and a smart way to manage the mix of vendors in your environment. Dell Technologies offers a single source with the expertise, know-how and capabilities to help you support your business. ProSupport offers highly trained experts around the clock and around the globe to address IT needs, minimize disruptions and maintain a high level of productivity.
Mission Critical is a rapid resolution option, giving 4 hour parts and/or labor response. Rely on Dell Technologies to get you back up and running fast.
*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
- Product Description Dell Upgrade from 3Y Next Business Day to 5Y ProSupport 4H Mission Critical - extended service agreement - 5 years - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 5 years
- Response Time 4 hours (for critical issues)
- Service Availability 24 hours a day / 7 days a week
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