Zebra OneCare Essential service is the foundational service offering, with comprehensive coverage, technical support during your local business hours and 3-day turnaround time on repairs. Included for mobile computers is the unique Device Diagnostic service that will detect WLAN connectivity, memory and battery issues to help triage problems without leaving the hands of the user, preserving productivity. The user assessment and learning resources help you educate your users on how to use the devices, driving the rapid device adoption that allows you to begin reaping the benefits of your Zebra solutions faster.