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PA-1420, PLATINUM SUPPORT, 3 YEARS (36 MONTHS) TERM.
PA-1420, PLATINUM SUPPORT, 3 YEARS (36 MONTHS) TERM.
- Price:
$14,425.99
- Availability:
- Mfr #: PAN-SVC-PLAT-1420-3YR
- UNSPSC #: 81111811
- Item #: 010149085
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Compatibility Information
| Designed For | Palo Alto Networks PA-1420 |
Details
| Service & Support | Extended service agreement - advance parts replacement - 3 years - shipment - response time: NBD ¦ Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity critical ¦ Technical support - phone consulting - 3 years - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity high ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Technical support - phone consulting - 3 years - response time: 4 business hours - availability: 24 hours a day / Monday-Sunday - severity low ¦ Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |