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Cisco Independent Software Vendor Application Services technical support - 5 years
Cisco Independent Software Vendor Application Services technical support - 5 years
- Price:
$1,855.99
- Availability:
- Mfr #: CON-ISV1-VSXEPL5A
- UNSPSC #: 81111811
- Item #: 010213350
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Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: HX-VSP-EPL-5A, HX-VSP-EPL-5A=, VMW-VSP-EPL-5A, VMW-VSP-EPL-5A= |
Details
| Service & Support | Technical support - phone consulting - 5 years - response time: 1 hour - availability: business hours / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 5 years - response time: 1 hour - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 5 years - response time: next business day - availability: after business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 5 years - response time: next business day - availability: after business hours / Monday-Friday - severity level 4 ¦ Product info support - web knowledge base access - 5 years ¦ New releases update - 5 years |
General
| Service Included | Phone consulting |
| Full Contract Period | 5 years |
| Service Availability | 24 hours a day / 7 days a week |
| Covered Configurations | Server with VMware vSphere Enterprise Plus |