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5Y TC BAS EXCH EXTERNAL RDX HW SVC
5Y TC BAS EXCH EXTERNAL RDX HW SVC
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Compatibility Information
| Designed For | P/N: C8S07A, C8S07B |
Details
| Service & Support | Extended service agreement - replacement - 5 years - shipment - response time: NBD - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 5 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 5 years ¦ Technical support - remote diagnosis - 5 years ¦ Technical support - visual remote guidance - 5 years ¦ New releases update - 5 years ¦ Product info support - web support - 5 years |
General
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |