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2Y PW TC CRIT WCDMR SN6630C32G96PSVC
2Y PW TC CRIT WCDMR SN6630C32G96PSVC
- Price:
$22,868.99
- Availability:
- Mfr #: HZ1G5PE
- UNSPSC #: 81111811
- Item #: 009148225
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Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | P/N: R4D90A, R4D91A, R4D92A |
Details
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Extended service agreement - parts and labor - 2 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday ¦ Technical support - web support - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - outage management - 2 years - severity level 1 ¦ Product info support - web knowledge base access - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Comprehensive defective material retention - 2 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |