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6Y TC BAS WDMR DL380 GEN11 SVC
6Y TC BAS WDMR DL380 GEN11 SVC
- Price:
$10,424.99
- Availability:
- Mfr #: H93K5E
- UNSPSC #: 81111811
- Item #: 010193067
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Compatibility Information
| Designed For | HPE ProLiant DL380 Gen11 |
Details
| Service & Support | Extended service agreement - parts and labor - 6 years - on-site - response time: NBD (distance from customer site - 100 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - 6 years - response time: 2 h - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - knowledge base access - 6 years ¦ Technical support - remote diagnosis - 6 years ¦ Technical support - visual remote guidance - 6 years ¦ New releases update - 6 years ¦ Extended service agreement - parts and labor - 6 years - on-site - response time: 2 business days (distance from customer site - 200 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Product info support - web support - 6 years ¦ Extended service agreement - parts and labor - 6 years - on-site - response time: 3 business days (distance from customer site - 300 miles) - availability: 9 hours a day (8:00 AM - 5:00 PM) / Monday-Friday ¦ Defective media retention - 6 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 6 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |