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HPE 2Y PW TC Crit wCDMR SN6010C 16GSVC
HPE 2Y PW TC Crit wCDMR SN6010C 16GSVC
- Price:
$8,947.99
- Availability:
- Mfr #: HU9H4PE
- UNSPSC #: 81111811
- Item #: 010702078
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Compatibility Information
| Designed For | P/N: K2Q16A, K2Q16AR, R0Q97A, R0Q97AR |
Details
| Service & Support | Extended service agreement - parts and labor - 2 years - on-site - repair time: 6 hours (distance from customer site - 50 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - 2 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Product info support - knowledge base access - 2 years ¦ Technical support - remote diagnosis - 2 years ¦ Technical support - visual remote guidance - 2 years ¦ New releases update - 2 years ¦ Technical support - phone consulting - 2 years - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 2/3 ¦ Extended service agreement - parts and labor - 2 years - on-site - repair time: 8 hours (distance from customer site - 100 miles) - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Product info support - web support - 2 years ¦ Technical support - outage management - 2 years ¦ Comprehensive defective material retention - 2 years |
General
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 2 years |
| Repair Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |