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Cisco CX Success Tracks Level 1 - extended service agreement - shipment
Cisco CX Success Tracks Level 1 - extended service agreement - shipment
- Price:
$76.99
- Availability:
- Mfr #: CON-L1NBD-CS4GEEMI
- UNSPSC #: 81112201
- Item #: 011630932
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Compatibility Information
| Designed For | P/N: CS-MIC-TABLE-E, CS-MIC-TABLE-E=, CS-MIC-TABLE-E-RF |
Details
| Service & Support | Extended service agreement - advance hardware replacement - shipment - response time: NBD - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday ¦ Technical support - phone consulting - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - phone consulting - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - web support - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1/2 ¦ Technical support - web support - response time: 1 hour (next business day for requests outside of business hours) - availability: 24 hours a day / Monday-Sunday - severity level 3/4 ¦ Technical support - consulting ¦ Training - online training ¦ New releases update |
General
| Service Included | Advance hardware replacement |
| Location | Shipment |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |