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StorageCraft Premium Support - technical support - for StorageCraft ShadowXafe Virtual - 1 year
StorageCraft Premium Support - technical support - for StorageCraft ShadowXafe Virtual - 1 year
- Price:
$128.99
- Availability:
- Mfr #: SX-VSOC-P-PS12
- UNSPSC #: 43231513
- Item #: 011680827
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Need Help?
Contact Zones Online support at 800.408.9663
Details
| Service & Support | Emergency phone consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ Phone consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high ¦ Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium ¦ Phone consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low ¦ Emergency e-mail consulting - 1 year - response time: 1 hour - availability: 24 hours a day / Monday-Sunday ¦ E-mail consulting - 1 year - response time: 1 business day - availability: 24 hours a day / Monday-Sunday - severity high ¦ E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity medium ¦ E-mail consulting - 1 year - response time: 2 business days - availability: 24 hours a day / Monday-Sunday - severity low ¦ Web support - 1 year ¦ Web knowledge base access - 1 year ¦ New releases update - 1 year |
General
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 1 hour |
| Service Availability | 24 hours a day / 7 days a week |
Software
| Software Title | StorageCraft ShadowXafe Virtual |
| Installation Type | Locally installed |
| License Qty | 1 socket |