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1YR SMARTNET PRTNR TP VID NBD SVCS8X5 SPARK ROOM 55 W/TOUCH10 AND MO
1YR SMARTNET PRTNR TP VID NBD SVCS8X5 SPARK ROOM 55 W/TOUCH10 AND MO
- Price:
$2,542.99
- Availability:
- Mfr #: CON-PSRN-CSROOMK9
- UNSPSC #: 81111811
- Item #: 011681772
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Compatibility Information
| Designed For | P/N: CS-ROOM55-K9, CS-ROOM55-K9-RF |
Details
| Service & Support | Extended service agreement - advance parts replacement - 1 year - shipment - response time: NBD - availability: 8 hours a day / Monday-Friday ¦ Technical support - phone consulting - 1 year - response time: 1 h - availability: 24 hours a day / Monday-Sunday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 4 h - availability: business hours / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 72 h - availability: business hours / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 96 h - availability: business hours / Monday-Friday - severity level 4 ¦ Technical support - remote diagnosis - 1 year ¦ New releases update - 1 year ¦ Intrusion definitions update - 1 year |
General
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |