Cisco Smart Net Total Care Service delivers extensive installed base and contract management, along with foundational technical services, device diagnostics, and alerts for your Cisco products. This proactive maintenance package improves risk management, helps resolve problems quickly, and reduce operating expenses. Using information from a secure discovery of your Cisco products and correlating it with Cisco's intellectual capital and product expertise, Smart Net Total Care delivers actionable intelligence, relevant recommendations and information, and proactive support capabilities that reduce operating costs and minimize downtime.