Zones has been recognized in the ISG Provider Lens™ report on the Future of Work - Services and Solutions 2022 in the US and US Public Sector.
Zones has been recognized in the ISG Provider Lens™ report on the Future of Work - Services and Solutions 2022 in the US and US Public Sector. Zones has been named a Market Challenger and Contender in Digital Service Desk and Workplace Support Services for U.S. and U.S. Public Sector respectively, as a Contender in Workplace Strategy Transformation Services for U.S. and U.S. Public Sector and as a Product Challenger in Managed Employee Experience Services for U.S. Public Sector.
For the study, ISG evaluated 37 managed service providers and vendors in the U.S. based on the breadth of their products and services portfolio, market presence, and competitive position.
Highlights of the report
Zones named a Contender in Workplace Strategy Transformation Services in the ISG Provider Lens™ Future of Work – Services and Solutions US 2022 Quadrant Report.
"Zones' strong capabilities in persona-centric workplace technology ecosystem designing and management along with its professional services, Zones differentiates in assisting clients in strategizing their workplace transformation initiatives."
Zones named a Market Challenger in Digital Service Desk and Support Services in the ISG Provider Lens™ Future of Work – Services and Solutions U.S. 2022 Quadrant Report
"Zones offers strong capabilities in providing L1/2/3 support powered by automation, self-help, device care and device analytics services. It manages a large incident volume and is an important workplace support services provider in the U.S."
Zones named a Product Challenger in Managed Employee Experience Services in the ISG Provider Lens™ Future of Work – Services and Solutions U.S. Public Sector 2022 Quadrant Report
"Zones leverages its DeviceCare services, self-service app, endpoint monitoring and predictive analytics, and automation-enabled services to enhance employee experience."