Aura
Transform how you communicate, collaborate, and serve your customers
Provide advanced unified communications and contact center solutions throughout your enterprise. Now you can integrate and deliver voice, video, data, and web communications applications and services to your team anywhere – whether they're in the office, or on the go.
The Avaya Aura Platform delivers rock-solid reliability and remarkable adaptability, you can support new collaboration capabilities, applications, and customer services immediately. Choose from more than 700 features and an ever expanding, customizable applications portfolio. Plus, count on unrivaled scalability and flexibility to support everything from click-to-dial video conferencing to sophisticated contact center systems, in locations from small branches to corporate headquarters.
And as needs change and your business grows, continue to expand your communications functionality in ways you never would have imagined.
Aura Platform
The Avaya Aura Platform delivers a different approach to engaged communications, transforming traditional, single-purpose solutions for voice, video, e-mail, and instant messaging into a true multimedia, multimodal architecture:
- Enabling team and customer engagement solutions
- Delivering cost savings and a smart, evolutionary path for your existing communications
- Integrating communications into critical business processes
The Aura Platform is made up of the following solution components:
- Session Manager
- Communication Manager
- Presence Services
- System Platform
- System Manager
- Session Border Controller for Enterprise
- Application Enablement Services
Aura Applications
Avaya provides a comprehensive suite of advanced communications applications for voice, video, mobility, messaging, conferencing, contact center, and more.
These include:
- Communicator
- Scopia Video Solutions
- Aura Conferencing
- Aura Messaging
- Multimedia Messaging
- DevContent Applications
Avaya makes it simple to acquire the Avaya Aura Platform and adapt it to the unique needs of your enterprise. As your needs change or your business grows, the Avaya Aura platform can expand in capabilities and scale, growing right alongside your enterprise.