CA Cloud Service Management

Harness your team's most valuable resource: their time.

CA Cloud Service Management is an innovative service management solution architected to speed and streamline your service desk operations while reducing complex and repetitive tasks. It delivers comprehensive automation capabilities to help reduce manual, tedious tasks. Code-free configuration helps simplify your IT service management processes, workflow,
and integration – and saves you time.

CA Cloud Service Management is a true SaaS solution. You can start using it in days with minimal training, upgrade automatically, and adjust capacity as needed. As a result, you avoid the costs of owning, maintaining, and upgrading your current systems.

Zones is your trusted provider of CA Technologies and other system management solutions. For more information or to place an order, contact your Zones account executive or call 800.408.9663

Key Features:

Mobility:
Boost customer satisfaction with easy management of incidents, requests, and approvals on your mobile device.

SaaS-based delivery:
Eliminate on-premise infrastructure acquisition, deployment, maintenance, and upgrade costs.

Configuration-based setup:
Configure to your specific business requirements – without any coding.

Action-driven workflows:
Business people modify business processes to address business requirements without coding

Sidekick:
Drive usage and reduce start-up time with in-application setup and administration guidance.

Click and go automation:
Connect, integrate, and automate workflows

Asset Management:
Reduce time to discover and manage hardware, software, and mobile assets.