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    An innovation platform built for the challenges of today's digital world.

    To help enterprises reimagine how they manage and operate technology.

    Our platform INTEGRATES people, process, technology, and facilities.

    To drive a PREDICTABLE and SECURE implementation that supports your infrastructure.

      Our Story


      Let's face it, every business is digital today. But the real question is, how will technology transform your business in the digital era tomorrow?


      Let Zones nfrastructure accelerate and optimize the implementation and management of your digital infrastructure - so your company is well-prepared for the future.

      • Insight

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      • Execution

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      • Results

    Our Services


    End-to-End Service Delivery Tool


    Successful execution of large-scale technology initiatives requires a robust technology platform to manage the complexity associated with lots of people, in lots of places, working with lots of things. To address this critical need, Zones nfrastructure developed a proprietary tool called Zones nterprise.™ This purpose-built software platform helps ensure large-scale, widely-distributed service delivery.

    nterprise services zones

    NOUN:

    A purpose-built tool that offers customers complete and total transparency into the implementation process at every stage


    The Zones nterprise™ tool enables a truly differentiated delivery experience for our customers:


    • Structured workflows and quality controls
    • Rapid automated device configuration
    • Centralized database of all critical location
    • Full transparency with real-time customer visibility
    • Design

      We offer expert engineering to help plan your most complex technical challenges.

    • Implement

      Our technicians are always where and when you need site-based service.

    • Manage

      Experience high-availability support for your users and technology 24/7/365.

    Working Together


    • Workplace Modernization

      Modernize the point of interaction with your customers and your employees. Whether it takes place in a retail store, a bank branch, a medical care facility or a corporate office, Zones nfrastructure can provide you with a comprehensive set of services for distributed enterprises with the speed and agility needed to rapidly integrate and support technology in today's digital workplace.

    • Network Optimization

      Enabling the digital workplace with modern unified communication technologies, including voice over IP, video collaboration, messaging and virtual meeting spaces is easy. Our services include a sophisticated architecture of your back-end systems and can be implemented efficiently with predictable deployment of endpoints across a widely distributed environment.

    • Data Center Transformation

      The construction of mission critical facilities, such as data centers or high-tech manufacturing environments calls for a partner with a deep understanding of the unique requirements presented by facilities where downtime is simply not an option. We are that partner. Our Mission Critical Construction division brings proven success in tackling some of the industry's most complex construction initiatives.

    • Security Fortification

      For most companies, data is the number one priority. And ensuring the security of your endpoints, networks, data center, and the cloud is ours. That's why we provide a number of solutions designed specifically to safeguard the information you store, share, and use – keeping it safe and sound at all times.

    • Service:

      Over 500 technical resources
    • Expertise:

      800+ Technical Certifications
    • Transparent:

      100% Visibility at every step
    • Accolades:

      ISO Certification

    Complete Solutions from A to Zones


    Zones nfrastructure™ delivers complete lifecycle services for all your IT needs. Our services include everything from advanced technology to service delivery, consulting, branch and store modernization, and practically everything in between.


    Our team of certified technicians are ready to design, deploy, and manage all of your IT solutions across multiple distributed enterprise locations with absolute precision and efficiency.

    Industries Proven Success Across Industries

    • Retail

      When a leading athletic apparel retailer needed to modernize its store technology, we were there to fill the shoes.

    • Financial Services

      When a Fortune 500 financial instituion needed to accelerate the integration of a strategic acquisition... they banked on us to deliver.

    • Healthcare

      When a large hospital group needed to upgrade and optimize its critical voice infrastructure... we answered the call.

    • Technology

      When one of the world's largest computer chip manufactures needed to build a new mission critical facility, we went all in.

    • Public Sector

      When a major public-sector IT service provider with over 150,000 users needed to modernize its network and communications technology... we were there to enforce it.

    • Utilities

      When one of the largest west coast energy providers need new cabling without disruption of power, we were there to turn it on.

    Meet the Team

    Firoz Lalji

    Chairman and CEO

    Chris Pickett

    Senior Vice President of Sales, Zones

    Dan Pickett

    President and Chief Revenue Officer (CRO)

    Firoz Lalji

    Chairman and CEO

    Chris Pickett

    Senior Vice President of Sales, Zones

    Dan Pickett

    President and Chief Revenue Officer (CRO)

    Firoz Lalji is chairman, CEO, and co-founder of Zones, Inc. Prior to his tenure at Zones, Lalji was the founder, president, and CEO of Kits Cameras, Inc., which he built into a chain of 225 stores across the U.S. and Canada.
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    Firoz Lalji is chairman, CEO, and co-founder of Zones, Inc. Prior to his tenure at Zones, Lalji was the founder, president, and CEO of Kits Cameras, Inc., which he built into a chain of 225 stores across the U.S. and Canada. Lalji obtained his Bachelor of Science degree (Economics) from the London School of Economics and attended Harvard Business School. He serves on multiple advisory boards, including the board of directors of US Bank of Washington, the Foster School of Business at the University of Washington, the London School of Economics, and the Pacific Northwest Ballet. Lalji is also founder and chairman of the Program for African Leadership (PFAL) Foundation as well as the Program for African Leadership at the London School of Economics.

    Daniel T. Pickett III is president and chief revenue officer of Zones, LLC. Dan joined Zones in November 2016 when Zones acquired nfrastructure Technologies LLC, where he served as chief executive officer and chairman of the board.
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    Daniel T. Pickett III is president and chief revenue officer of Zones, LLC. Dan joined Zones in November 2016 when Zones acquired nfrastructure Technologies LLC, where he served as chief executive officer and chairman of the board. Prior to joining nfrastructure, Dan was senior vice president and general manager of Enterprise Banking Solutions at ALLTEL, which he joined following the acquisition of ACE Software Sciences, a software company he founded in 1995. Dan began his career in 1990 with KeyCorp in Albany, NY. At KeyCorp, Dan held a series of positions in technology and operations. He played a key role on KeyCorp's M&A team, responsible for integrating the retail delivery platforms and networks of more than a dozen acquisitions over a five-year period and rising to vice president. While at KeyCorp, Dan was also responsible for the company's Advanced Technologies Division.

    Dan holds a degree in industrial and management engineering from Rensselaer Polytechnic Institute. He is also a trustee of Rensselaer Polytechnic Institute and serves on the boards of the Pickett Family Foundation, Vanguard Behavioral Solutions, Albany Medical Center, and Albany Medical College.

    Dan is also president of Hudson River Capital Holdings, a private investment company.

    As Chief Technology Officer, Michael Martin oversees nfrastructure's senior engineers and technologists, leads the development of new technologies and services, and is responsible for nfrastructure's internal IT strategy and operations.
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    As Chief Technology Officer, Michael Martin oversees nfrastructure's senior engineers and technologists, leads the development of new technologies and services, and is responsible for nfrastructure's internal IT strategy and operations. Mr. Martin brings fifteen years of industry experience to his role at nfrastructure, with deep experience leading complex enterprise technology initiatives, building high performing teams, and optimizing IT resources to improve company performance.

    Prior to joining nfrastructure, Mr. Martin held a variety of senior technology leadership roles including directing a nationwide business intelligence consulting practice and leading product development for NY State's $7.5B wholesale electricity e-commerce marketplace. Mr. Martin holds multiple technology and IT process optimization credentials, including ITIL and Lean Six Sigma certifications and also certified experience with data center technologies and cloud services.

    Mr. Martin received a Master of Business Administration degree from Rensselaer Polytechnic Institute and a Bachelor of Science in industrial engineering degree from the State University of New York at Buffalo.

    Amy Buckley Harlow is the senior vice president of human resources and administration at nfrastructure. Ms. Harlow was appointed to this role in 2007 and is responsible for all phases of Human Capital. Ms. Harlow joined nfrastructure in 2006 as director, technical staffing.
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    Amy Buckley Harlow is the senior vice president of human resources and administration at nfrastructure. Ms. Harlow was appointed to this role in 2007 and is responsible for all phases of Human Capital. Ms. Harlow joined nfrastructure in 2006 as director, technical staffing.

    Prior to joining nfrastructure, Ms. Harlow worked in the staffing and recruiting industry, most recently with NESCO Accounting & Finance, a national staffing firm where she successfully launched the Albany, NY branch. Ms. Harlow began her career in 1993 with a regional pharmacy benefit management company which generated over $275M in annual revenue. There she held several accounting & financial management roles including corporate controller. During her tenure, Ms. Harlow played a critical role in the development of corporate policies and processes as well as the integration of financial processes upon the sale of the company to a publicly traded firm.

    Ms. Harlow received her Master of Business Administration (MBA) degree from Siena College and Bachelor of Science in accounting degree from the State University of New York at Oswego. She holds the Human Resource Certification Institute designation of a Senior Professional in Human Resources (SPHR) and the Society of Human Resources Management designation of SHRM Senior Certified Professional (SHRM-SCP). Ms. Harlow served on the executive committee and board of directors for the Capital Region Human Resources Association (CRHRA) and is a past president of the Albany chapter for the Institute of Management Accountants (IMA).

    A Successful Career Awaits

    NOUN:

    1. a member of the Zones nfrastructure team who embraces our core values of INSIGHT, EXECUTION & RESULTS to drive customer, team and personal success.
    2. One of our greatest assets.
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    The Buzz VIEW ALL NEWS  

    We Appreciate the Recognition

    CRN Elite 150 / Managed Service Provider 500 List


    AUBURN, Wash., February 20, 2018 - Zones, Inc., announced today that CRNŽ, a brand of The Channel Company, has named Zones to its 2018 Managed Service Provider (MSP) 500 list in the Elite 150 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.


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    HP 2017 Partner of the Year Award


    AUBURN, Wash., September 13, 2017 - Today at HP Reinvent, HP Inc.'s largest global partner forum, the "HP Partner of the Year" award was presented to Zones, Inc. The annual forum, hosted this year in Chicago, brought together more than 1,400 HP Partners from across the globe along with HP CEO Dion Weisler and his entire executive channel team. Zones was praised in the sub-category of HP U.S. Personal Systems National Solution Provider of the Year.


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    Microsoft 2017 Gold Level Excellence in Operations Award


    AUBURN, Wash., August 29, 2017 - Zones, Inc., today announced that it has won the Gold Level Excellence in Operations Award for delivering market-leading operational excellence supporting Microsoft technology over the past year. The Gold Level Award is the highest honor achieved within the Excellence in Operations Awards program. This marks the eleventh time that Zones has been recognized for excellence in operations by Microsoft.


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    CRN's Solution Provider 500


    Auburn, WA, June 4, 2018 – Zones, Inc., today announced that CRNŽ, a brand of The Channel Company, has named Zones to its 2018 Solution Provider 500 list. The Solution Provider 500 is CRN's annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue.


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    Zones named a Top Workplace – The Oregonian


    Zones simplifies information technology by providing end-to-end capabilities and acting as a singular point of contact for hardware solutions and software licensing. Our expertise carries over to Zones lifecycle management services such as technology assessments, data center engineering, virtualization and cloud computing planning, and software asset management.


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