Graymail is a growing problem in every business. It consists of marketing, social networking, and bulk email messages. These aggressive messages are not spam, but they are often unwanted because the recipient may not have intentionally opted in to receive them. Attackers use "unsubscribe" links to harvest addresses or install drive-by download malware on the target website. This is just one example of how attackers continue to innovate. But Cisco continues to innovate as well.
The graymail management solution detects and classifies graymail and then automatically presents recipients with a safe way to unsubscribe. Email administrators gain better visibility into graymail activity reflected in reporting and message-tracking tools.