HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Product Description HP Care Pack Next Business Day Exchange with Enhanced Phone Support - extended service agreement - 4 years - shipment
- Type Extended service agreement
- Service Included Replacement
- Location Shipment
- Return Shipment At manufacturer expense
- Full Contract Period 4 years
- Response Time Next business day
- Designed For Officejet 6500, 6500 E709a, 6500A, 6500A E710a, 7000 E809a, 7500A, 7510, 7610, 7612, H470, H470b, H470wbt, J3680; Officejet Pro 7740, 8000, 8600, 8620, 8720, 8725, 9010, 9010e, 9014e, 9015, 9015e, 9016
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