HPE Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.
- Product Description Electronic HP Care Pack Next Business Day Hardware Support with Accidental Damage Protection and Defective Media Retention - extended service agreement - 5 years - on-site
- Type Extended service agreement
- Service Included Parts and labor
- Location On-site
- Full Contract Period 5 years
- Response Time Next business day
- Service Availability 9 hours a day / 5 days a week
- Designed For EliteBook 840 G2; EliteDesk 705 G4, 800 G4; ProDesk 600 G1; Workstation Z1, Z1 G2, Z1 G5, Z1 G6, Z2, Z2 G4, Z2 G5, Z2 G8, Z2 G9, z210, Z220, Z230, Z240, Z4 G4, Z420, Z440, Z6 G4, Z620, Z640, Z8 G4, z800, Z820, Z840; ZCentral 4R
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