« Back
HP 5y 6h 24x7 CTR RPOS Solution HW Supp
HP 5y 6h 24x7 CTR RPOS Solution HW Supp
Need Help?
Contact Zones Online support at 800.408.9663
Compatibility Information
| Designed For | HP rp5700 Long Lifecycle, rp5800 Retail System ¦ HP EliteOne 800 G1, 800 G1 Retail System ¦ HP ElitePOS G1 Retail System 141 ¦ HP MP9 9000 ¦ HP Point of Sale System MP9, rp5700, rp5800 ¦ HP RP2 Retail System 2000, 2020, 2030 ¦ HP RP3 Retail System 3100 ¦ HP RP5 Retail System 5800, 5810 ¦ HP RP7 Retail System 7800 ¦ HP Compaq Business Desktop rp5700 |
Details
| Service & Support Details | Extended service agreement - parts and labor - 5 years - on-site - response time: 6 h ( distance from customer site - 50 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Extended service agreement - parts and labor - 5 years - on-site - response time: 8 h ( distance from customer site - 100 miles ) - availability: 24 hours a day / Monday-Sunday ¿ Technical support - remote monitoring - 5 years |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | 6 hours |
| Service Availability | 24 hours a day / 7 days a week |