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HP 3y Nbd w/DMR ML310e ProCare SVC
HP 3y Nbd w/DMR ML310e ProCare SVC
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Compatibility Information
| Designed For | HPE ProLiant ML310e Gen8, ML310e Gen8 Entry, ML310e Gen8 v2, ML310e Gen8 v2 Base, ML310e Gen8 v2 Enty, ML310e Gen8 v2 Performance, ML350e Gen8 v2 |
Details
| Service & Support | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¦ Technical support - remote diagnosis - 3 years ¦ Product info support - web knowledge base access - 3 years ¦ New releases update - 3 years ¦ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¦ Defective media retention - 3 years |
| Service & Support Details | Extended service agreement - parts and labor - 3 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday ¿ Technical support - remote diagnosis - 3 years ¿ Product info support - web knowledge base access - 3 years ¿ New releases update - 3 years ¿ Technical support - phone consulting - 3 years - response time: 2 h - availability: 24 hours a day / Monday-Sunday ¿ Defective media retention - 3 years |
General
| Type | Extended service agreement |
| Service Included | Parts and labor |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |