During each Preventive Maintenance visit, Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
APC project managers will provide you with written reports to keep you informed of the progress of your project.
If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. Schneider Electric will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.
Factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service Schneider Electric products, as well as on safety practices and electrical codes, offering the customers the highest level of service available in the industry today.
With the option of packages or individual service components, Schneider Electric services are structured to allow you to pick and choose what you would like APC to do for you.