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HPE Foundation Care Next Business Day Exchange Service - extended serv
HPE Foundation Care Next Business Day Exchange Service - extended serv
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Compatibility Information
| Designed For | HPE 1910-16G Switch, 1910-24 Switch, 1910-24G Switch, 1910-24G-PoE (170 W) Switch, 1910-24G-PoE (365 W) Switch, 1910-24G-PoE Switch, 1910-24-PoE+ Switch, 1910-48 Switch, 1910-48G Switch, 1910-8 Switch, 1910-8G Switch, 1910-8G-PoE+ (180W) Switch, 1910-8G-PoE+ (65W) Switch, 1910-8-PoE+ Switch, 1920-16G, 1920-24G, 1920-24G-PoE+, 1920-48G, 1920-48G-PoE+, 1920-8G, 1920-8G-PoE+ |
Details
| Service & Support Details | Extended service agreement - replacement - 3 years - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday ¿ Technical support - remote diagnosis - 3 years ¿ Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday ¿ New releases update - 3 years ¿ Product info support - web knowledge base access - 3 years |
General
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |